Wednesday, July 23, 2008

聆听的艺术

这3天去了公司安排的training -- The 7 Habits of Highly Effective People。这3天过得很充实,这个课程很实用,无论对自我个人生活或是工作都很有帮助。

在课程里看到一段话很想要和大家分享的。

“ When I ask you to listenand you start giving advise, you have not done what I have asked. When I ask you to listen to me and you begin to tell me why I shouldn't feel that way, you are trampling on my feelings. When I ask you to listen and you feel you have to do something to solve my problem, you have failed me, strange as it may seem. Listen! All I ask is that you listen, not talk or do -- just hear me. ”

Ralph Roughton, M.D





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